A detailed set of Kumon Centre policies is provided during the Orientation prior to enrollment. The basics which our management applies to all enrolled families include:
1- In-person and virtual classes are both held on Mondays, Tuesdays, and Thursdays. Families can choose to attend either in-person or virtual classes depending on their preference. Students are expected to attend class on at least two days.
2 - Whether you are an athlete, musician or Kumon Math and Reading student, daily practice is essential for success. Homework is assigned at each student's "just-right" level, and should be completed, graded, timed and corrected daily.
3 - Successful progress in Kumon requires parents active supervision of daily work. Setting the right study environment, providing positive encouragement, and regularly observing the student will maximize the parent's return on investment.
4 - During class, we keep our focus on the students, so kindly keep any communications as brief as possible or, better yet, contact us during non-centre hours. We endeavour to respond to any emails or voicemails within one business day. Kindly note that we usually cannot answer phone calls during class hours.
5 - As much of our regular communication with parents is by email, we ask that parents ensure that we have their current and actively checked email addresses. Thank you!
6 - Student independence and self-learning are core principles of the Kumon Method of Learning which involves individualized study, not one-on-one tutoring.
7 - There is payment plan commitment; however, written notice along with suspension form filled and signed is required by the 15th of the month (45 days advance notice) to take a month off or stop Kumon enrollment at the end of the following month.
Policies pertaining to monthly tuition payments, parent expectations, student behaviour and other matters are provided during Orientation.